Expert Marine Support & Guaranteed Shipping
Get direct assistance from experienced reefers. From strict quarantine protocols to our comprehensive Live Arrival Guarantee, we ensure your marine livestock arrives healthy and vibrant.
100%
Arrival Guarantee
24-Hr
Acclimation Support
Fully
Quarantined Stock
Healthy Livestock Guaranteed
We run reef tanks at home too. Our strict multi-week quarantine and professional packing methods eliminate the stress of buying marine livestock online.
Strict Quarantine
Professional Packing
Arrival Guarantee
Every specimen undergoes a rigorous multi-week observation and dipping process in our dedicated holding systems to ensure pest-free health.
Livestock is packed in thick insulated boxes with climate-appropriate heat or cold packs, ensuring stable water temperatures during transit.
We stand behind our livestock. In the rare event of a loss, our comprehensive guarantee covers your specimens for a hassle-free replacement.
Connect With Expert Reefers
Need help troubleshooting your water chemistry, acclimating a new collector-grade frag, or tracking your shipment? Drop us a line and our dedicated husbandry team will reply within 24 hours.
Frequently Asked Questions
Quick answers regarding our shipping schedules, acclimation procedures, and livestock guarantee policies.
When do you ship livestock?
Do you quarantine everything?
To ensure maximum safety, we ship livestock Monday through Wednesday via overnight delivery. Orders placed after Wednesday ship the following Monday.
Yes. All corals, fish, and invertebrates undergo a strict multi-week quarantine, dipping, and observation protocol before they are cleared for live sale.
How does the guarantee work?
What are your acclimation steps?
If any specimen does not survive transit, email us clear photos of the deceased livestock in its unopened original packaging within two hours of delivery.
Float the sealed bags for twenty minutes to match temperature. For corals, we recommend a mild pest dip before placing them in low-light areas.